Bhavin Patel, head of fintech research at OMFIF, is joined by Judd Caplain, global head of banking and capital markets at KPMG, and Olivier Dang, global chief operating officer for the wholesale digital office at Nomura. They discuss digitalisation trends and how new initiatives can be successful, as solutions and architectures require more focus and finesse than simply bolting on new pieces of technology. They further review how banks must negotiate a multitude of shifting factors — from changing customer behaviours to economic headwinds, intensifying competition, regulatory pressures and technological disruption.
